About the sales method of VANS × Pilgrim Surf+Supply 's "CLASS IC SLIP-ON SF"

About sales terms

・Lottery reception date and time: June 3, 2020 (Wednesday) 11:00 to June 7, 2020 (Sunday) 20:00
*There will be no reply to the alert email indicating that the entry has been completed. Additionally, we will not respond to inquiries regarding whether or not your entry has been completed. Please note.

・Please enter your desired size (men's size, women's size, one pair of each) per person.

・If multiple entries are made using the same name or account, the entries will be invalidated regardless of the reason.

・Only the winners will receive an email with details such as the winning number and sales method by Tuesday, June 9, 2020.
*We apologize for the inconvenience, but we cannot respond to inquiries regarding whether or not you have received the winning email or the winning results.

・When making a purchase, please prepare one of the following identification documents as determined by our company.
Photocopies, photographs, and expired items will be invalidated.
[(1) License (2) Passport (3) Student ID (4) Employee ID]
For those who do not have four types of ID with a photo, you can also present a disability certificate with a photo, a My Number card, or a basic resident register. We will refuse sales to customers who do not present the product.

・If you do not receive the winning email when we send you the winning email, the prize will be invalidated. Please cancel the domain designation below.
info@beams.co.jp

・Only the winner can purchase at “Pilgrim Surf+Supply Kyoto” from June 11th (Thursday) to June 18th (Thursday), 2020. Winners will not be able to purchase by cash on delivery within this period.
Winners will be invalidated for any reason after business hours on Thursday, June 18, 2020.

・Only the winning items can be purchased. You cannot change the size and purchase it.
・After purchase, we cannot accept returns or exchanges due to the customer's convenience. If the product is defective, we will not provide a replacement.
Please note that we will only accept refunds. There are no plans for additional stock.

・We will refuse the sale if we see anyone giving or receiving money or goods, whether inside or outside the store.

・We cannot answer inquiries about the number of items in stock or the number of items in stock.

・If there is insufficient information in the application form, your entry may be invalidated.

・We apologize for the inconvenience, but we cannot respond to inquiries regarding the winning results. We will contact you only by emailing you as a winner.

・Due to the influence of the new coronavirus, business hours, sales schedule, and terms may change.

・Due to system conditions, the lottery may be delayed or changed.

・Depending on stock status, there is a possibility that it will be sold in stores on the same day of release. However, the sales terms and conditions will be the same as for lottery sales.

・It is also scheduled to go on sale at the “Official Online Shop” from 11:00 on Friday, June 19, 2020.
*We cannot answer inquiries about the number of items in stock or the number of items in stock.

上記販売方法およびルールは、事情により当日やむを得ず変更する可能性もございます。予めご了承下さい。2020.05.29

Contact information
customer service desk
Tel: 0120-011-301
Reception hours: 11:00-19:00 (excluding Saturdays, Sundays, holidays, and New Year's holidays)


 公式オンラインショップ カスタマーサービスデスク
Tel: 0120-500-574
Reception hours: 11:00-19:00 (excluding Saturdays, Sundays, holidays, and New Year's holidays)